pkr88 Privacy Policy

01 Introduction

pkr88 ("we", "us", "our", "the Platform") is committed to protecting the privacy of all individuals who access or use the pkr88 platform at pkr88.club. This Privacy Policy describes our practices with respect to the collection, use, disclosure, storage and protection of personal data in connection with the pkr88 online gaming and sports betting service.

By creating an account on pkr88, you acknowledge that you have read, understood and agree to the data practices described in this Privacy Policy. This Policy should be read alongside our Terms & Conditions. Where this Policy uses terms defined in the Terms & Conditions, those definitions apply here too.

02 Personal Data We Collect

pkr88 collects personal data through several channels — information you provide directly, information generated by your use of the platform, and in limited cases, information from third parties. The categories of data we collect are as follows:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 18+ age requirement)
• Email address
• Mobile phone number (Pakistani or international format)
• Residential address
• Username and encrypted password

2.2 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g. National Identity Card, passport)
• Proof of address documentation
• Proof of payment method ownership where required

2.3 Financial Data

• Deposit and withdrawal transaction records
• Payment method identifiers (e.g. Easypaisa account reference, JazzCash mobile number, bank account details for HBL, UBL, Meezan Bank or Bank Alfalah transfers)
• Account balance history
• Bonus and promotion usage records

2.4 Gaming & Betting Data

• Game session logs, wager amounts and outcomes
• Sports betting selections and results
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)

2.5 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system and browser
• Pages visited, features used and time spent on platform sections
• Login timestamps and session durations

2.6 Communications Data

• Content of support interactions (live chat, email correspondence)
• Feedback and survey responses where voluntarily submitted

03 How We Use Your Personal Data

pkr88 uses the personal data it collects for the following purposes:

• Account creation and management — to register your account, verify your identity, maintain your profile and process login requests.
• Age verification — to confirm that you meet the minimum age requirement of 18 years before granting access to real-money gaming features.
• Transaction processing — to process deposits and withdrawals through your chosen payment method (Easypaisa, JazzCash, HBL, UBL, Meezan Bank or Bank Alfalah) and to maintain accurate financial records.
• Gaming services delivery — to operate the casino lobby, live dealer tables, slots, cricket betting and other platform features.
• Fraud prevention and security — to detect and prevent fraudulent activity, account sharing, bonus abuse and other prohibited conduct.
• Regulatory compliance — to meet applicable anti-money laundering (AML), know-your-customer (KYC) and other legal obligations.
• Responsible gaming — to monitor play patterns and enforce self-imposed limits, cooling-off periods and self-exclusion requests.
• Customer support — to respond to your queries, complaints and support requests.
• Marketing communications — to send you promotional offers and platform updates where you have provided consent. You may withdraw marketing consent at any time via account settings.
• Platform improvement — to analyse usage data and improve platform features, navigation and performance.

04 Legal Basis for Processing

pkr88 processes personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions (account operation, payments, game delivery).
• Legal obligation — processing required to comply with applicable law (AML, KYC, age verification, record-keeping requirements).
• Legitimate interests — processing necessary for fraud prevention, platform security and improving our services, where those interests are not overridden by your rights.
• Consent — processing based on your explicit consent, such as marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

05 Data Sharing & Disclosure

pkr88 does not sell personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Game providers — certified third-party studios (such as Evolution Gaming, Pragmatic Play and NetEnt) receive session data necessary to deliver game outcomes. These providers operate under their own data protection frameworks.
• Payment processors — Easypaisa, JazzCash, HBL, UBL, Meezan Bank and Bank Alfalah receive transaction data necessary to process deposits and withdrawals.
• Identity verification services — third-party KYC and AML screening providers may process identity documents for regulatory compliance purposes.
• Fraud prevention services — risk management and fraud detection platforms that help identify suspicious activity across the platform.
• Technology and hosting providers — cloud infrastructure and software service providers that host platform data under contractual data protection obligations.
• Legal and regulatory authorities — government agencies, law enforcement or regulatory bodies where disclosure is required by applicable law or court order.

All third-party processors engaged by pkr88 are subject to contractual data protection requirements consistent with applicable privacy law.

06 Cookies & Tracking Technologies

pkr88 uses cookies and similar tracking technologies on pkr88.club to support platform functionality and analyse usage. The categories of cookies used are:

• Essential cookies — required for the platform to function (session management, login state, security tokens). These cannot be disabled without breaking platform functionality.
• Analytics cookies — used to understand how players navigate the platform, which sections are most used, and where errors occur. Data is processed in aggregate where possible.
• Preference cookies — used to remember your settings and personalisation choices across sessions.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. pkr88 does not use third-party advertising or behavioural tracking cookies.

07 Data Retention

pkr88 retains personal data for as long as is necessary to fulfil the purposes set out in this Policy and to comply with applicable legal obligations. The following retention periods apply as a general guide:

• Account and identity data — retained for the duration of the account relationship and for a minimum of five (5) years after account closure, in line with AML and KYC legal obligations.
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction.
• Gaming and betting logs — retained for the duration of the account relationship and for a period thereafter as required by applicable regulations.
• Support communications — retained for up to three (3) years from the date of the last communication.
• Marketing consent records — retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent record.

Where data is no longer required, it is securely deleted or anonymised.

08 Data Security

pkr88 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields (passwords are stored as salted hashes and are never stored in plaintext).
• Role-based access controls ensuring that staff access personal data only where necessary for their role.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

While we take reasonable steps to protect your data, no system is completely immune to security incidents. In the event of a data breach that poses a risk to your rights, pkr88 will notify affected players in accordance with applicable law.

09 Your Privacy Rights

Subject to applicable law, you have the following rights in respect of your personal data held by pkr88:

• Right of access — to request a copy of the personal data pkr88 holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data, subject to legal obligations that may require retention.
• Right to restriction — to request that processing of your data be restricted in certain circumstances.
• Right to data portability — to receive a copy of data you have provided to pkr88 in a structured, machine-readable format.
• Right to withdraw consent — to withdraw consent for marketing communications at any time via account settings or by contacting support.
• Right to object — to object to processing based on legitimate interests in certain circumstances.

To exercise any of these rights, please contact pkr88 via the details in Section 13. We will respond to verifiable requests within the timeframe required by applicable law, typically within thirty (30) days. Note that certain rights may be subject to limitations where retention is required by law (for example, AML and KYC obligations may require us to retain identity data for a defined period regardless of a deletion request).

10 Children & Age Restriction

pkr88 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data to pkr88, we will immediately close the account and delete the associated data. 18+

If you are a parent or guardian and believe that a minor under your care has accessed pkr88, please contact our support team immediately at the email address in Section 13.

11 International Data Transfers

pkr88 may transfer your personal data to servers, processors or service providers located outside Pakistan. Where such transfers occur, pkr88 ensures that appropriate safeguards are in place to protect your data to a standard consistent with the purposes described in this Policy. These safeguards may include contractual data protection clauses with the receiving party.

By registering an account and using pkr88, you acknowledge that your data may be transferred and processed outside Pakistan as described in this section.

12 Changes to This Privacy Policy

pkr88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. Where material changes are made, we will provide reasonable notice to registered players via their registered email address or through a prominent notice on the platform. The "Last updated" date at the top of this Policy reflects when it was most recently revised.

Your continued use of pkr88 following the effective date of any update constitutes acceptance of the revised Policy. We recommend reviewing this Policy periodically.

13 Contact Us

For questions, requests or complaints relating to this Privacy Policy or our data practices, please contact the pkr88 support team. All privacy-related requests should be submitted in writing to allow us to handle them appropriately.

Email: [email protected]

Please include your registered username, a clear description of your request and, if exercising a data subject right, sufficient information to allow us to verify your identity before processing the request. We aim to respond to all privacy queries within 30 days.